From the Kickstarter website.
Good Omens graphic novel update - January 2025
The Terry Pratchett Estate Creator
January 30, 2025
Happy New Year, everyone.
As we ramp up towards the graphic novel's release, here are some snapshots of what lies in store:
Admin
Please visit the FAQ page as your first point for any queries; this is the most up-to-date resource and your best initial port of call. If your question is not answered there, do get in touch and we will look into this as soon as we are able.
Finally, we had locked refunds of the Good Omens graphic novel in mid-November due to where we were in the production process, however will no longer maintain this freeze in light of new articles and allegations. While we cannot speak further on the subject at present, we have chosen to reopen a short refund window for those who would no longer like to support the graphic novel, until Friday 7th February 2025. Please contact us via email or Kickstarter message.
It has also been agreed that Neil Gaiman will not receive any proceeds from the graphic novel Kickstarter. Given the project management, production and all communication has always been under the jurisdiction of the Estate on behalf of Good Omens at large, this will not fundamentally change the project itself, however we can confirm the Kickstarter and PledgeManager will now fully be an entity run by, and financially connected to, the Terry Pratchett Estate only.
A number of tiers also come with author merchandise and books; we have been working on a system in the back end to remove or swap out particular rewards from tiers, should you wish to continue with the project, but not receive these specific items. In this instance, please contact us via Kickstarter or the email listed on the project FAQ and we will endeavour to alter your orders, to swap items in of an equivalent value, where we are able.
Given the point in the production process, we cannot extend refunds beyond this new deadline, but will honour requests in this window - the only exceptions will be tiers where rewards have already been actioned, such as cameos, and custom or rare items on higher level tiers. In the instance of cameos, should backers wish to have their name removed from the postcard (Archangel) or not receive their cameo print (God), we are able to alter this, but not the cameo itself.
If you do get in touch, we aim to get back within a few days; if you have not heard back within a week, please chase up your query.
Good Omens in all its forms is very special to us, and we know that for many fans the landscape has shifted. We appreciate the sensitivity of this issue, and will be working through all queries in the coming weeks.
We will continue on our journey with Crowley and Aziraphale, and all of our surrounding plans, in some form. Thank you for being part of the journey with us.
The Terry Pratchett Estate (Good Omens HQ)
Handled calmly, explained clearly. Excellently done with delicacy and tact.
Good. Thank you for supporting the fans and handling the issues with care. This will put many troubled hearts at ease, including mine.